Returns & Exchanges
At Alexander Jane Boutique, we want you to love every piece you purchase, but we understand that sometimes the fit just isn't right. We offer easy returns within 30 days of delivery for store credit or exchange on all unworn items with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all boutique tags are still attached and the garments are in original condition.
Print & Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
Drop Off & Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your store credit is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing